Privacy Policy

Privacy Policy

Coco Ginger Technologies Private Limited  (“TaskMitra” or “We”) manages the information that we collect from you in accordance with all applicable privacy legislation in India.

This Privacy Policy describes how TaskMitra handles your personal information, and sets out the rights and obligations that both you and TaskMitra have in relation to your personal information.

By accessing www.Taskmitra.com (the “Site”) you accept and agree to the terms and conditions of TaskMitra user agreement (“User Agreement”), which includes your consent to, and authorization of, the collection, use and disclosure of your personal information in accordance with this Privacy Policy. Note that under TaskMitra terms and conditions of use, you must not use the Site if you are under 18 years old.

Privacy Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note:

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

  1. Collection of Personally Identifiable Information and other Information
  2. When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

    In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

    We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".

    We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

    Additionally, you may encounter "cookies" or other TaskMitrar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

    If you choose to buy on the Website, we collect information about your buying behavior.

    If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

    If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

    If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

    We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

  3. Use of Demographic / Profile Data / Your Information
  4. We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

    In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.

    We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

    We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

    Cookies

    A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

  5. Sharing of personal information
  6. We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

    We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

    We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

  7. Links to Other Sites
  8. Our Website links to other websites that may collect personally identifiable information about you. TaskMitra.com is not responsible for the privacy practices or the content of those linked websites.

  9. Security Precautions
  10. Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

  11. Advertisements on TaskMitra.com
  12. We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

  13. Your Consent
  14. By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

    If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

  1. Collection and Use of Your Personal Information
  2. TaskMitra provides a unique, innovative, community-based online outsourcing service. A failure by you to provide information requested by us may mean that We are unable to provide some or all of our services to you.

    TaskMitra collects personal information when you register with TaskMitra. This may include, but is not limited to, your name, address, phone number, contact details, birth date, gender, credit card and account details, occupation and interests. We might also give you the option of providing a photo or video to be associated with your TaskMitra user ID. If your personal details change, it is your responsibility to update your TaskMitra account with those changes, so that We can keep our records complete, accurate and up to date.

    You are not anonymous to us when you log into the Site or post any content (including tasks, items to be supplied, bids, comments, chats or feedback) on the Site or any associated forum. To enable us to improve our existing services and to create new service features, TaskMitra may collect, and share with other users and service providers on TaskMitra, information about the way you use our services, including (but not limited to) the transactions you enter into on the Site, your feedback rating (including any references requested using our ‘Reference’ feature), the bids you make, the comments/chats you post, and the transactions you enter into with our valued affiliate service providers.

    When you:

    • use the Site to post a task or item to be supplied, or make an offer, or comment on a bid, or provide feedback on other users; or
    • otherwise communicate in a public forum on the Site,

    your user ID and all the material that you post is visible to other TaskMitra users and is also publicly available to other internet users. We strongly encourage you to use caution and discretion when posting. TaskMitra does not in any way control, and does not accept any responsibility or liability whatsoever for, the disclosure or use of personal information which is voluntarily posted by you in any publicly accessible area of the Site.

    TaskMitra may also receive and record information from your internet browser and computer, including IP addresses, cookies (see section 2 below), software and hardware attributes and your page requests.

    In addition to data collected from your submissions, we may also collect data on your internet behavior from Facebook, other social media sites, and other services. If you use a location- enabled TaskMitra service, We may collect and process information about your actual location (for example, GPS signals sent by your mobile device). We may also use a range of different technologies to confirm your location.

    TaskMitra may use the information collected by it to provide the TaskMitra Services, including (but not limited to):

    • identification and authentication;
    • to protect TaskMitra and the users of the Site;
    • to customize the content and any advertising displayed on the Site;
    • to provide, maintain, protect and improve our services;
    • to develop new service features;
    • to ensure that TaskMitra receives payment of the fees due to it;
    • to contact you (for example, to inform you about upcoming changes or improvements to our services);
    • to conduct research;
    • to permit content on the Site (such as postings or third party advertisements) to be targeted, on an aggregate basis, to the users for whom it is most likely to be relevant;
    • to expand our user base;
    • to develop our relationships with affiliate service providers; and
    • to generate data reports on an aggregated, non-personally identifiable basis, for both internal and third party use, but subject to any applicable laws (for example, We may show advertisers or investors trends relating to the general use of TaskMitra services).

    Your contact information may also be used for accounting, invoicing and billing purposes, marketing purposes, by third party service providers to TaskMitra, and to respond to any enquiry you make, in some cases information we collect is transferred overseas. When you contact TaskMitra, We may keep a record of the communication(s) between you and TaskMitra to help resolve any issues you might have. If other user(s) of the Site already have your userID (or other information identifying you), and you have chosen to upload a photo or other personal information to your TaskMitra account, We may show those user(s) that personal information.

    In certain circumstances We will use your email address to administer our User Agreement (for example, We may notify you of a breach, or action a request for a Take Down Notice in response to a claim of copyright infringement).

  3. Cookies and Anonymous Identifiers
  4. If you have registered on the Site then your computer or device may store an identifying cookie or anonymous identifier, which can save you time each time you re-visit the Site, by accessing your information when you sign-in to TaskMitra.

    TaskMitra may use cookies and anonymous identifiers for a number of purposes including to access your information when you sign in, keep track of your preferences, direct specific content to you, report on TaskMitra user base, and to improve TaskMitra services. We may also use cookies or anonymous identifiers when you interact with our affiliate service providers (for example, when you integrate your TaskMitra account with your Facebook profile).

    You agree that if you change the settings on your internet browser to block or restrict cookies (including cookies associated with TaskMitra services), or to indicate when a cookie is being set by TaskMitra, the TaskMitra Services may not work as intended. You should remember that, while you may still be able to use the Site if your cookies are disabled, our services may not function properly on your device and you may not be able to take advantage of certain TaskMitra features.

  5. Protecting and Maintaining Personal Information
  6. Your account is protected by a password for your privacy and security. We will take all reasonable steps to protect the information We hold about you from unauthorized access, use and disclosure, however We cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over the Internet will be protected by any form of encryption (encoding software). In light of this, We cannot and do not ensure or warrant the security or privacy of your personal information, including payment and account details. You transmit your personal information to us at your own risk.

    You are entirely responsible for maintaining the security of your passwords and/or account information.

  7. Third Parties
  8. The Site may contain links to third party websites including the networks of our valued affiliate service providers, advertisers, and l. If you follow a link to any of these websites, If you use our website to link to another site you will be subject to that site’s terms and conditions of use, privacy policy and security statement. We strongly encourage you to view these before disclosing any of your personal information on such sites.

    TaskMitra does not control, and does not accept any responsibility or liability for, the privacy policy of, and use of personal information by, any party other than TaskMitra, including any user of the Site and the operators of any website to which the Site links.

    If TaskMitra is involved in a merger, acquisition or asset sale, We will give affected users of the Site notice before their personal information is transferred to another entity or becomes subject to a different privacy policy.

    Third-party vendors, including Google, may show TaskMitra ads on sites across the Internet.

  9. Marketing
  10. When you register on the Site you may be given the opportunity to elect (“opt-in”) to receive updates on our latest services, news and special offers, and those of our valued affiliate service providers (“Marketing Material”), via your TaskMitra account, personal e-mail address, post or telephone. If you conclude a transaction on the Site, you may also be given the opportunity to opt- in to receive Marketing Material from TaskMitra and our valued affiliate service providers.

    Once you opt-in to receive Marketing Material, You may, at any time, opt-out of receiving Marketing Material. To opt-out go to the 'Manage Account' link on the Site, choose ‘Settings’, then ‘Alerts’ and update your preferences. You can also click on the "unsubscribe" link in any email containing Marketing Material that We send you, or you can request an opt-out by emailing TaskMitra using the contact information provided on the Site. If you no longer consent to receiving Marketing Material then you must opt-out in one of these ways.

    TaskMitra may contact you as the result of a referral by another user of the Site who has provided us with contact information, such as your name and email address. The use of contact information received in connection with a referral will be governed by this Privacy Policy. You may, at any time, opt-out of TaskMitra referral system by emailing TaskMitra using the contact information provided on the Site.

    TaskMitra uses Remarketing with Google Analytics to advertise online. Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

    Marketing TaskMitra and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on someone's past visits to the TaskMitra website.

    Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

  11. Administrative Communications
  12. TaskMitra reserves the right to send you administrative and account-related messages that you may not opt-out of. To cease all communications to you from TaskMitra you must close down your TaskMitra account.

  13. Accessing Personal Information
  14. We will allow you, at any time, to access, edit, update and/ or delete the personal information that We hold about you, unless:

    • We are legally permitted or required to deny you access to, and/ or to retain, the information; or
    • you make request(s) that are unreasonably repetitive, require TaskMitra to make a disproportionate technical effort (for example, to develop an entirely new system), risk the privacy of others, or would be highly impractical to comply with.

    If you wish to access the personal information We hold about you, or to delete your TaskMitra account, you should contact TaskMitra using the contact information provided at support.TaskMitra.com.

    We need to prevent information in our systems from being accidentally or maliciously destroyed. This means that, where you delete information from our services, residual copies of that information on our active servers, as well as any corresponding information on our back-up systems, may not be immediately deleted.

  15. Privacy Concerns
  16. If you have concerns about how We handle your personal information or require further information, please email TaskMitra using the contact form provided on the Site. If you make a formal written complaint in relation to our compliance with this Privacy Policy, We will contact you to follow up on that complaint. Other than material that you voluntarily choose to post on the Site (such as Sender postings, bids and comments on other users), the only information about you that We will post publicly is your TaskMitra public profile.

    TaskMitra may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). TaskMitra will send notification of any such modification to your TaskMitra account and/or your registered email address. You should check that account regularly.

    If you have any questions or comments about the Privacy Policy, please contact us at  support@TaskMitra.com or call us on 80-80-80-8275 / 80-80-80-TASK. This Policy is incorporated into and is subject to the TaskMitra Terms of Use, which can be accessed at www.TaskMitra.com/terms. Your use of the Website and/or Services and any personal information you provide on the Website remains subject to the terms of the Policy and TaskMitra's Terms of Use.

     

A. Collection of Your Personal Information

  1. COLLECTION OF PERSONAL INFORMATION
  2. We collect personal information from service professionals offering their products and services as well as from consumers searching for those service professionals. Both consumers and service professionals are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information. The type of personal information that we collect from you varies based on your particular interaction with our Website.

    Task Posters: During the Account registration process, we will collect information such as your name, zip code, and email address. You also may provide us with your telephone number, mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Website, or any comments you provide during dispute resolution with other users of the Website.

    Service Professionals: If you are a service professional and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, zip code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address. In addition, you may, but are not required to, provide other content or information about your business, including photographs and videos.
    If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or information to verify any identification details you provide during registration.

  3. COLLECTION OF PERSONAL INFORMATION FROM SOCIAL NETWORKING SITES
  4. You may log into our Website through your Facebook account. If you do so, you must enter the email address and password that you use for your Facebook account. We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public.

    We store the information that we receive from Facebook with other information that we collect from you or receive about you.

    Facebook controls the information it collects from you. For information about how Facebook may use and disclose your information, including any information you make public, please consult Facebook's privacy policy. We have no control over how any third party site uses or discloses the personal information it collects about you.

  5. COLLECTION OF AUTOMATIC INFORMATION, USE OF COOKIES AND OTHER TRACKING DEVICES
  6. We and our third party service providers, which include ad networks, use cookies, web beacons, and other tracking technologies to collect information about your use of our Website and Services, such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use. We also track how frequently you visit our Website and use our Services. We use this information (including the information collected by our third party service providers) for Website analytics (including to determine which portions of our Website are used most frequently, what our users like/do not like), to assist us in determining relevant advertising (both on and off our Website), to evaluate the success of our advertising campaigns, and as otherwise described in this policy. Currently, we do not honor browser requests not to be tracked.

    Cookies. We and our third party service providers collect information from you by using cookies. A cookie is a small file stored on user's computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Website, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser.

    Some of these cookies may be connected to third-party companies or websites. The terms of use of such cookies are governed by this Policy and the privacy policy of the relevant thirdparty company or website. For example, Google measures the performance of advertisements by placing cookies on your computer when you click on ads. If you visit the Website when you have such cookies on your computer, we and Google will be able to tell that you saw the ad delivered by Google. The terms of use of these cookies are governed by this Policy and Google's Privacy Policy.

    Disabling Cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the Website because it may not function properly if the ability to accept cookies is disabled.

    Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, TaskMitra in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Website to, among other things, track the activities of Website visitors, help us manage content, and compile statistics about Website usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

B. How TaskMitra Uses the Information We Collect

  1. HOW PERSONAL INFORMATION IS USED
  2. We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following reasons:

    • To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services;
    • For customer support and to respond to your inquiries;
    • For internal record-keeping purposes;
    • To process billing and payment, including sharing other third party payment gateways in connection with Website and/or TaskMitra's products and Services;
    • To improve and maintain our Website and our Services (for example, we track information entered through the "Search" function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);
    • To periodically send promotional emails to the email address you provide regarding new products from TaskMitra, special offers from TaskMitra or other information about TaskMitra that we think you may find interesting;
    • To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested;
    • For TaskMitra  market research purposes, including, but not limited to, the customization of the Website according to your interests;
    • We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes;
    • To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Terms of Use;
    • We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties; and
    • We may combine aggregate data with the personal information we collect about you.

C. Electronic Newsletters, Invitations, Polls and Surveys

At our sole discretion, TaskMitra may offer any of the following free services on the Website, which you may select to use or receive at your option. Certain of the following services may require you to provide additional personal information as detailed below:

  1. ELECTRONIC NEWSLETTERS
  2. We may offer a free electronic newsletter to users. We will gather the email addresses of users who sign up for TaskMitra for the newsletter mailing list. Users may remove themselves from this mailing list by opting out of receiving newsletters during the registration process, by following the link provided in each newsletter that points users to a subscription management page where the user can unsubscribe from receiving newsletters or by changing their preferences in their Profile Settings page.

  3. SEND TO A FRIEND
  4. Our Website users can voluntarily choose to electronically forward a link, page, or document to someone else by clicking "send to a friend." To do so, the user must provide his or her email address, as well as the email address of the recipient. The user's email address is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

  5. POLLING
  6. We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues, Services, and/or the Website. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. We may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

  7. SURVEYS
  8. We may conduct user surveys from time to time to better target our content to our Website users. We will not share individual responses from these surveys with any third party. We will share aggregate data with third party service providers, partners, and other third parties. We also will post aggregate data containing survey responses on our Website; that data may be viewed and downloaded by other users of our Website.

D. Children's Privacy

Our Services are not designed for users under 18. If we discover that a user under 18 has provided us with personal information, we will delete such information from our systems.

E. Security

We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. TaskMitra may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. TaskMitra is not responsible for the unauthorized use neither of your information nor for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.

F. Disclosure

We may share the information that we collect about you, including your personal information, as follows:

  1. INFORMATION DISCLOSED TO PROTECT US AND OTHERS
  2. We may disclose your personal information to prevent an emergency, protect or enforce our rights, enforce our Terms of Use and/or to protect the safety of users of our Website and our Services or protect or enforce the rights of a third party, or as required by law.

  3. INFORMATION DISCLOSED TO THIRD PARTY SERVICE PROVIDERS AND BUSINESS PARTNERS
  4. We may contract with various third parties for the provision and maintenance of the Website, Services and our business operations, and TaskMitra may need to share your personal information and data generated by cookies and aggregate information (collectively, "information") with these vendors and service agencies. For example, we may provide your information to a credit card processing company to process your payment. The vendors and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the Services to you. If you complete a survey, we also may share your information with the survey provider; if we offer a survey in conjunction with another entity, we also will disclose the results to that entity.

  5. DISCLOSURE TO NON-AFFILIATED THIRD PARTIES IN FURTHERANCE OF YOUR REQUEST
  6. Your request for services may be shared with third party websites with whom we have a contractual relationship in order to provide your request with maximum exposure. The post on the third party website will include the details of your request, including your location, but will not include your last name. Interested bidders, however, will be able to click on your request on such third party site, and will be directed to our Website where they will have access to your first name and the first letter of your last name, as would any other service provider on our Website interested in bidding on your request.

  7. DISCLOSURE TO OTHER USERS OF OUR WEBSITE
  8. If you are a service professional, the information that you post (other than your payment information) is available to other users of our Website and our Services. Comments/chats that users post to our Website also will be available to other visitors to our Website (see our discussion of User Generated Content below). In addition, we will post the results (in aggregate form) of surveys to our Website. If you are a consumer, your first name plus first initial of your last name, zip code, as well as the details of your request, are available to all visitors to our Website. Bidding professionals also will be permitted to see the consumer's full name and telephone number.

  9. INFORMATION DISCLOSED TO LAW ENFORCEMENT OR GOVERNMENT OFFICIALS
  10. We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.

  11. IN THE EVENT OF A CHANGE OF CONTROL OR BANKRUPTCY
  12. In the event that TaskMitra undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of TaskMitra's assets to which this Website relates or other corporate reorganization in which TaskMitra participates, and is thus merged with or acquired by a third party entity (a "Successor"), TaskMitra hereby reserves the right to transfer the information we have collected from the users of the Website and/or Services to such Successor.

    In addition, in the event of TaskMitra's bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors' rights generally, TaskMitra may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Website and/or Services to non-affiliated third parties in such event.

  13. INFORMATION DISCLOSED AT YOUR REQUEST
  14. We may share your personal information with other Registered Users to whom you explicitly ask us to send your information or if you explicitly consent to such disclosure upon receipt of a specific Service. For instance, when you contract for a specific Service with another Registered User, TaskMitra will send that Registered User a notice that includes the personal information that you have chosen to allow TaskMitra to reveal to users with whom you contract.

G. Links to External Websites

The Website may contain links to other websites or resources over which TaskMitra does not have any control. Such links do not constitute an endorsement by TaskMitra of those external websites. You acknowledge that TaskMitra is providing these links to you only as a convenience, and further agree that TaskMitra is not responsible for the content of such external websites. We are not responsible for the protection and privacy of any information which you provide while visiting such external websites and such sites are not governed by this Policy. Your use of any external website is subject to the terms of use and privacy policy located on the linked to external website.

H. Updating, Deleting and Correcting Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

You can review, correct and delete your personal information by logging into the Website and navigating to your preferences page in "Your Dashboard." You must promptly update your personal information if it changes or is inaccurate. Typically, we will not manually alter your personal information because it is very difficult to verify your identity remotely. Nonetheless, upon your request we will close your Account and remove your personal information from view as soon as reasonably possible based on your Account activity and in accordance with applicable law. We do retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any Registered User, enforce our Terms of Use, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion. You should understand, however, that once you publicly post a Request, Offer, Want, Feedback, or any other information onto the Website, you may not be able to change or remove it. Once we have deleted or removed your Account, you agree that TaskMitra shall not be responsible for any personal information that was not included within your deleted and/or removed Account that remains on the Website.

Credit Check and Fraud Prevention

We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled by Mumbai courts.

I. What Choices Do I Have Regarding Use of My Personal Information?

We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any Services you have requested or received from us.

J. Third-Party Ad Networks

We participate in third party ad networks that may display advertisements on other websites based on your visits to our Site as well as other websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third party cookies and other technologies are governed by each third party's specific privacy policy, not this one. We may provide these third-party advertisers with information about your usage of our Site and our services, as well as aggregate or non-personally identifiable information about visitors to our Site and users of our service.

K. Your Full Name and Use of TaskMitra Information

  1. YOUR FULL NAME As a Registered User of the Website you will select a Full Name during the registration process. All of your activities on the Website will be traceable to your Full Name. Certain other people, including other Registered Users with whom you have transacted business via the Website, can see a large part of your activity on the Website. If you book a service with a Registered User, cancel a scheduled service with a Registered User, receive an offer on your posted service from a Registered User, or have posted a service, TaskMitra may send a notice to you or the appropriate Registered User that includes your Full Name. Thus, if you associate your real name with your Full Name, the people to whom you have revealed your name may be able to personally identify your Website activities.
  2. USING INFORMATION FROM TASKMITRA
  3. The Website facilitates your sharing of personal information with others in order to negotiate, provide, and use the Services. If you agree to contract for a service with another Registered User, you may need to reveal your name, email, phone number, or personal address to that individual so that the service may be performed. Please respect the privacy of others. You agree to use the information of other users solely for the following purposes: (a) TaskMitra-transaction-related purposes; and (b) using Services offered through the Website.

  4. ACCOUNT PROTECTION
  5. Your password is the key to your Account. When creating your password you should use unique numbers, letters, special characters, and combinations thereof. In addition, DO NOT disclose your password to anyone. If you do share your password or your personal information with others, you are solely responsible for all actions taken via your Account. If you lose control of your password, you may lose substantial control over your personal information and be subject to legally binding actions taken on your behalf. Thus, IF YOUR PASSWORD HAS BEEN COMPROMISED FOR ANY REASON, YOU MUST IMMEDIATELY NOTIFY TASKMITRA TO CHANGE YOUR PASSWORD.

L. User Generated Content

We invite you to post content on our Website, including your comments, chats, feedback, pictures, and any other information that you would like to be available on our Website. If you post content to our Website, all of the information that you post will be available to all visitors to our Website. If you post your own content on our Website or Services, your posting may become public and TaskMitra cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.

M. Privacy Policy Updates

THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. TASKMITRA MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. TASKMITRA WILL POST ITS UPDATED POLICY ON THE WEBSITE ON THIS PAGE. TASKMITRA ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE OF THIS WEBSITE AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.

As you use our services, we want you to be clear about how we use your information and the ways in which you can protect your privacy.

The information we collect

We collect information to enhance the services we provide to our TaskMitra users. We collect information in two ways:

  • Information you give us. To use TaskMitra, you must create an account with your name, email address and public name. In order to promote your business, you must enter your products or services so they can be seen by other TaskMitra users on the TaskMitra platform.
  • Information we obtain from you when you use TaskMitra. We may collect data, such as information about your terminal (operating system, hardware model), log information (Internet protocol address, system activity, browser properties), location information and unique application numbers. See also section "Google Analytics"

TaskMitra processes personal information in different countries around the world. We may process your personal information on a server located outside the country where you live.

How we use the information we collect

We use the information we collect from all our services to provide, maintain, protect and improve TaskMitra. We also use this information to offer you new services, generate added value, protect TaskMitra and its users and provide you with customized content – such as generating more accurate leads, suggesting new connections that might be important for your business and recommend you interesting services based on your profile. We may use the contact details you provide for your TaskMitra profile across the TaskMitra platform. Furthermore we employ other companies to perform tasks on our behalf and may need to share your information with them to provide services to you.

The information you share

TaskMitra lets you share information with others. Remember that when you share information publicly, it may be indexed by search engines.

The following information is NOT visible to the public:

  • Your account email address
  • The invoices and estimates you create with TaskMitra
  • Your contacts on TaskMitra
  • Your financial information like credit card data and bank information

The following information is visible to the public:

  • Public name, logo and description
  • Your company contact details (address, alternative email address, phone numbers, notes)
  • The products and services including the location where they are provided

Information security

We work hard to protect TaskMitra and our users from unauthorized access, alteration, disclosure or destruction of the information we store. In particular:

  • We encrypt all transferred data with SSL/TLS Rapid SSL / GeoTrust / COMODO
  • We encrypt the stored data hosted on different infrastructure
  • We restrict access to personal information to TaskMitra employees, contractors and agents who need to know it in order to process the information for us
  • We protect credit card information according to Payment Card Industry Data Security Standards (PCI-DSS)

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The Google Analytics Opt-out Browser Add-on provides website visitors more choice on how their data is collected by Google Analytics. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics

 

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